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The general idea of how Reimage works is identifying how your own operating system works as opposed to a brand new and functioning operating system installation works with all of your own custom configuration. Your own system is mirrored against a vast repository of system services, files, registry values, dynamic link libraries and other components of a fresh windows installation within our own database - everything is checked and cross checked. Malicious and known types of worms and viruses are being tagged for termination during this process as well and your own data is flagged for protection. In the end, there is an execution phase which works per the previous checkup and delivers what the repair has deemed necessary for your operating system.

Sometimes there is a need to execute reimage again while your machine is under Safe-mode with networking - you will need to undo repairs by clicking on the desktop link created in order to undo the last repair and re-enable your repair key, otherwise you will receive a message "license key invalid" while repairing. Most importantly, you should remember that while running Reimage, the safest bet for best results would be to disable any other program running and scanning files in the background for Reimage to have access to certain areas of your operating system that need inspection.

Remember to disable any Antivirus software or proactive defense mechanism to insure optimal results in cases such as freezing with Reimage.

Sometimes viruses and worms place themselves on your startup execution list and automatic process fails to detect the now orphaned links, these links remain intact and are looked upon for execution - considering the files they link to no longer exist on your machine (and are orphaned). As Reimage took care of these malicious programs, you get an error saying they can't be found. In these cases, please contact support and they will assist you utilizing a remote session to solve this issue permanently.

Your reimage PC repair brought your operating system back to as-new again. Just like when you purchased your PC, everything has been re-arranged in an optimal way. After time, virus damage may occur again, partial downloads will stack up, temporary files and orphaned links will slow your seek time, and some files may become damaged again. You can reduce the effects of long time erosion to your operating system by periodically performing self-maintenance on your computer - this can be done in several ways:
By defragging your hard drive, to rearrange how your file system structures bytes on your physical hard drive. Delete temporary, unwanted and unneeded files from your system to free up space; and for example reduce the time it takes your machine to scan your entire computer for viruses, or speed up indexing services. Scanning your hard drive with your built in "Scan Disk" option (within windows) to detect abnormalities on your hard drive. Always update your machine with latest update patches and drivers from your components vendors.
If you have freezing and crashing, or your computer becomes too cumbersome to operate, or complicated to maintain yourself, then feel free to run our free scan again to assist you in detecting problems.